Dear valued David Morgan customer,
On July 1, 2026 we transitioned to a new system for all our operations. Read below for updates on how we are progressing.
(7/14/26) Orders continue to flow smoothly, with more of our products online each day!
(7/8/26) Online orders and telephone orders are being processed smoothly, with most orders shipping within one business day. We're adding more products online daily.
More products are being added online daily. We are not yet accepting back orders.
Processing back orders and returns and exchanges for orders placed before July 1, 2026 has to be completed in both our old system and our new system. Please pardon us if you receive duplicate notifications but rest assured we are processing these back orders, returns and exchanges promptly.
Also note that we were unable to import historical orders to our new system. If you have a question about a previous order, just give us a call. We have full access in house to orders going back to 2010.
We appreciate your patience and understanding while we fully implement our new system!
(7/6/26) And our soft launch is in progress! We are now processing orders through our new system -- online, by phone and in our Bothell store. We are not accepting back orders at this time. More products are being added online as quickly as we can -- look for more each day. 7/6/26
We now have our print catalog available for catalog requests. Just add to your cart, check out (no charge for US addresses) and we'll send you one with our next mailing. Please allow 3 weeks for USPS bulk mail delivery. In the meantime, you can also view our print catalog here.
(7/3/26) We are still not quite ready to roll out our new system. We are now hoping to be live July 6. Thanks for your patience!
UPDATE! Whoops, with one wrong setting in our new system we asked all customers if you wanted to subscribe or not to our email newsletters, this is a legitimate email, you can always change your preference later. My apologies if you have had to say no to us again if you have in the past. - Will
While we are all about tradition here at David Morgan, eventually a change has to come - in this case, to our underlying technical infrastructure. This week, we are transitioning to a new software system, which will be live July 1. We've done our best to make sure the look and feel of our online store will be familiar, and hopefully improved.
It's possible there will be some small issues as we change over, and we are committed to providing you with the same excellent service as always. We are always here to help and are taking phone orders throughout the transition. Please do not hesitate to call the store at 800-324-4934 if you need any help finding an item or placing an order, or if anything seems not quite right as you shop online. We are in the office and answering phones Monday through Friday, 9 AM to 5 PM Pacific time.